Terms of Service

Welcome to Med Central. These Terms of Service govern your use of our website, https://www.medcentral.com.au/, and the purchase of products from us. By accessing or using our site, you agree to comply with and be bound by the following terms.

1. General

  • Med Central is an Australian-owned and operated business providing medical and nursing equipment.
  • By placing an order, you confirm that all details provided are accurate, complete, and current.
  • We reserve the right to refuse service or cancel orders at our discretion.

2. Products & Orders

  • Product descriptions, images, and prices are listed on our website to the best of our knowledge. However, errors may occasionally occur.
  • All orders are subject to product availability. If a product is unavailable, we will notify you and provide alternatives or a refund.
  • Placing an order constitutes an offer to purchase. A contract is formed once we confirm your order and receive payment.

3. Pricing & Payment

  • All prices are displayed in Australian Dollars (AUD) and include GST unless otherwise stated.
  • Payments are processed securely through our trusted third-party payment partners.
  • We reserve the right to change product pricing at any time without prior notice.

4. Shipping & Delivery

  • We aim to dispatch orders within 1–2 business days after payment confirmation.
  • Delivery times may vary depending on your location and courier service.
  • Complete details are outlined in our Shipping Policy.

5. Returns & Refunds

  • We comply with Australian Consumer Law regarding returns and refunds.
  • Products can be returned within 30 days of purchase, provided they are unused, in original condition, and accompanied by proof of purchase.
  • Refunds will be processed via the original payment method.

6. Limitation of Liability

  • Med Central is not liable for any indirect, incidental, or consequential damages arising from product use or misuse.
  • All products should be used responsibly and in accordance with instructions provided.

7. Intellectual Property

  • All website content, including text, images, logos, and graphics, is the property of Med Central and may not be copied or reproduced without permission.

8. Governing Law

  • These Terms of Service are governed by the laws of Victoria, Australia.